Returns & Exchanges
We want you to love your skin; if you are not completely satisfied with your Colorescience purchase, you may return the item within 30 days for a full refund. Our goal is to ensure your skincare journey is seamless, and we offer complimentary returns on all eligible domestic orders.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return and download your prepaid USPS shipping label provided by our system.
Package Your Items
Securely pack the products in their original packaging, attach the return label, and drop the parcel at any authorized shipping location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing